965malls

a dear friend of mine went shopping with her husband at celio where she spotted these swing tag t-shirts at an amazing price: short sleeves for kd 5 and kd 7.9 for the long ones - so she decided to buy one of each, but to her surprise the numbers at the cashier failed to match the price tags! the short sleeve t-shirt jumped from kd 5 to kd 7.900, almost 60% extra on the official price! she thought this must be a genuine mistake, so she pointed out the problem to the cashier - however, the latter was not the kind of woman who would back down to valid customer complaints, she refused to reconsider, armed with system data that obviously never fail!

after several attempts to convince the saleswoman that the system is not the customer's problem and that the shop has to honor the announced prices on the tags, my friend blew her typical kuwaiti steam and raised hell in an attempt to get her rights with her own hands - needless to stress, in big bold red and underlined fonts, that the manager was never present and totally unreachable! hearing the commotion, the two back-up salespeople approached the desk trying to put a lid on the situation - but these clowns were even worse than the previous bozo with their sneaky, wheeler-dealer solution! what they did is basically agreeing to the discount but not as part of the sale, they actually wrote on the receipt "customer insist for 5 kd price" as you can see above!

what a shame! what a poor, sleazy, shady, dodgy, sordid, low, immoral and distasteful way to give a customer his full rights! but she accepted the deal, you know why? she thought of us, of vengeance and pay back, letting every one know  how low they can get!

shame on you celio, you have no right to make your customers feel as if they are begging for your discounts! you can't win customer loyalty with your shady ways.. take action and rectify what you've done - this is an insult to every customer, you have no right to hurt people's feelings like this, we don't need your sale or your products!