Setting a good example

January 20th, 2013

setting-a-good-example

what would you do if you are a street cleaner and have around 1.5 million dollars? naturally, you'd take a break... not for this 53-year-old chinese woman - i am sure some of you have read her story, but we still want to commend her for what she is doing, setting an example for her family and the whole world.

i always wondered what my life would be if i had millions of dollars but when i think of it i get lost, suddenly my routine gets disrupted and my conclusion has always been to continue whatever i am doing for a while until the new situation sinks in - however this woman is setting a new perspective to millionaires at work, if you're interested in her story you can read more here.

what would you do if you win millions?

    Anything for a good cause..

    January 19th, 2013

    malek-jandali

    when it's for a good cause, as the email said, we're always ready to help - under the patronage of the minister of information sheikh salman alhumood alsabah, the women's cultural and social society is organizing jasmine call, a two fund-raising events with the aim of providing relief aid to some four million displaced people in syria - the funds will help providing the needy with such basic needs as food, milk, medical and health care supplies, and clothing to protect them from cold.

    the first event is a concert performed by the global composer and pianist malek jandali on saturday 26th of jan, 7:30 pm at the theater of the gulf university for science and technology (GUST), mishref.

    nasseer-shamma

    the second event, a concert performed by the renowned musician and oud player naseer shamma in addition to an art exhibition displaying the fine works of artist kevork mourad on sunday 27th of jan, 7:30 pm, also at the theater of the gulf university for science and technology (GUST), mishref.

    kevork-mourad

    the aim of these events is purely humanitarian and not bias to any political party - tickets revenue and all proceeds from the event will go towards people in need - for more information please contact 24843667 ext 16 or 94987576.

    we wish the women's cultural & social society and jasmine call every success!

      A barrier problem or a parking problem?

      January 17th, 2013

      avenues-barriers

      i spotted these barriers at the avenues as you enter to carrefour and wondered what took them so long! looking at people pushing their trolleys through the isles and between the fashion shops was not a good sight, but i guess from now on this will come to an end.

      nevertheless, with the kind of traffic the avenues is attracting, people will still park away from carrefour and probably carry all their grocery bags back to their cars now that the trolleys are stuck behind bars! no a better sight i guess.

      that's what happens when you build something so big without properly studying parking solutions - a multi-level parking would have been ideal for that matter.

        Hats off to X-Cite!

        January 16th, 2013

        x-cite

        i'm not a great believer in customer service, especially when customers have to drop their complaint over a company's website and wait for feedback - usually such emails end-up in the junk, or at best you get an automated reply or a cold reply if any.. but what happened with x-cite yesterday left me with some hope, at least there is a light at the end of the tunnel and it is not a speeding train..

        on december 16, we bought some gifts from x-cite, including beats & turtle beach headsets for the kids and a nokia cell phone for someone in lebanon - our request for the phone was simple, we needed a cheap phone that can support viber calls, so the salesman recommended a model called "asha 311" - we asked the salesman if this model can support viber as we are giving it away as a gift for someone who wants to call us from abroad and he confirmed, so we bought accordingly.

        we traveled to beirut on 21st and the next day we discovered that the phone doesn't support viber calls! frustrated, we brought the phone back to x-cite and as we presented the receipt, the salesman refused to make the exchange as it doesn't honor the company's 2-day return policy!!! we explained that we are returning the phone because of a salesman's poor product knowledge which mislead us into buying a product that doesn't fit our requirements, but the guy couldn't do anything and he suggested we send x-cite a complaint over the website and wait until customer service comes back with a verdict.

        i was extremely furious as it felt like a "don't call us we call you" scenario - on my way back home the one thing that kept teasing my mind was the evil headline on my morning post - however, as my anger settled down, i decided to write that email and see what will happen next.

        i spent a few hours writing my complaint, removing all the anger and frustration, then i sent it across and went to sleep - the next day, on friday, i get a call from x-cite confirming the receipt of my complaint with a promise to follow-up on sunday or monday - that call intrigued me as i started to build up hope - monday came and i get a second call from marina mall's showroom manager ayman promising to solve the case, then a couple of hours later i get yet another call from customer service to check whether someone attended to my case or not! how awesome is that?

        yesterday i went to x-cite for the exchange but i couldn't find the kind of phones i wanted, however x-cite did not leave me empty-handed, they offered me cash coupons worth my purchase so now i have 6 months to buy whatever i want with the money i had spent over that lousy nokia phone!

        exciting twist of events.. a loyal customer was on the verge of breaking-up with a brand he likes all because of a salesman's mistake - but good customer service was enough to save the day and now that customer will come back for more, convinced that there is someone listening to his problems and more importantly solving them - nothing is more powerful than word of mouth coming from a satisfied customer!

        thank you x-cite and thank you ayman for taking good care of your customers - hats off!

          Hate French portions!

          January 15th, 2013

          brasserie-de-l'etoile

          we were having lunch at the brasserie de l'étoile at the avenues, so we ordered the starters then moved to the main course - for some reason i ordered the daily special, chicken wrap with goat cheese and spinach stuffing, ratatouille & mushrooms - i was very hungry and anxiously waiting to fill my tummy with yummy food.

          when my dish landed at the table, i thought it was some kind of a practical joke.. i looked around to see if there's a candid camera somewhere, but there was no sign of that! i looked at my plate again and asked the waiter if that was a kid's meal, or if there's some kind of confusion.. but none of that was true! that teeny, tiny, minute, minuscule, infinitesimal portion was my lunch!

          i tried to divide it into a maximum number of pieces, but i could only divide each wrap by 3 small pieces.. so my lunch was over in 6 bites! i was so pissed off, hungry & pissed off i called the waiter again and asked him if they were serious... but he simply answered, it's a french portion sir!

          zut alors!

            Awesome Wataniya Telecom Calendars

            January 14th, 2013

            IMG_2434

            we received this awesome calendar pack from wataniya telecom, yes, you can still make awesome calendar pack in 2012 with all the technological advances, all you need is a bit of creativity and a brave decision to execute.

            IMG_2415

            the beauty lies in the idea, it is basically about an intriguing question that goes: "what if the past meets with the present, what would happen?" the idea explores the combination of today's technology and social media with famous & popular figures of the past, and at the same time asks engages the audience in an interesting way.

            for instance, if you look at february's calendar, it features qais & leila as figures from the past and asks the question using sms as a tech of today: what would have qais written in his sms to leila? the engagement lies in the mechanics, so you as an audience have to go to wataniya's facebook page and enter a suggestion, if you get the most likes you win a surprise gift from the telecom - how awesome is that?

            IMG_2427

            here's another figure from the past for the month of july, ibn batuta and the question goes: "where would ibn batta check-in on foursquare if he visited kuwait?" the figures from the also past include einstein, beethoven, shakespeare, ahmed shawki, leonardo da vinci, plato, graham bell and finally newton.

            great work wataniya, keep the creative juice flowing...

              Tikka Wa Lumy’s verdict is out!

              January 13th, 2013

              tikkawa-wa-lumy

              a friend of mine has been pushing me to write about this kuwaiti restaurant, but my husband was holding back as he prefers to try it ourselves before we could even mention it on our blog - so we went this weekend to try "tikka wa lumy", a small restaurant in almubarakiya, opposite souk almanakh and gulf bank.

              the place is really modest and barely fits 5 or 6 tables with a few more tables outside, but it was so cold we had to stay in - the owner is a lawyer called ammar alfawzan who basically has many talents, to name a few, he is an underwater photographer and an awesome chef!

              so we went in like health investigators looking for evidence of misconduct that might threaten, harm or otherwise endanger the health, safety and welfare of people so we can sue the lawyer for a change :)

              we tried a selection of food from the menu but they were all amazing.. tikka wa lumy the restaurant's signature dish was exquisite, the meat was very tender, and the marination of lemon and onions gave it a very special taste - kabab & rice was very good, even um jassim, a pan fried green peas with onions, tomato, parsley and lemon juice was succulent - we tried chicken tikka and some other starters and the food was simply perfect!

              we felt that our mission was coming to a failure and that we will end-up loosing that case, but when it came to desert, we finally found what we were looking for! "elba", a chilled milk pudding mixed with cardamom and saffron, that was so bad my husband almost puked! but to its defense, it turned out to be an acquired taste as a lot of people liked it, and someone from the desert department called "bread & sugar" mixed with ghee came to its rescue and bailed it out! "bread & sugar" are really awesome, they made all the difference!

              service was good but there is room for improvement when it comes to serving the courses - we basically got everything at one go, the starters and the main course, followed by the drinks... we would have loved to get the starters and drinks first, followed by our main course - but here again the evidence was weak as one would expect such things in small & modest restaurants and the staff are extremely friendly..

              we waited for the bill to release the final verdict, but kd 18 was not what we expected, it was actually a bit lower than what we had anticipated.

              final verdict: the suspect is innocent and free to go :) we recommend you to try tikka wa lumy, especially if you work in the vicinity i guess you would like it.

              thanks chirine for the tip and good luck ammar, awesome lawyer, photographer & chef!

                I’d call it shower burger!

                January 10th, 2013

                grilled-mikes-burger-crazy

                who doesn't love burgers, big juicy burgers... but this, i don't know what to call this! i often read serious eats to check new burger recipes, this one shocked me with its size, i mean how are you supposed to eat this? it's a puzzle, but at the same time a feast to the eyes.

                this burger is not one of those made to enter guinness book of records, it is an everyday burger prepared by a guy called mike - if you ever visit cambodia's capital phnom penh, you can try this awesome looking burger and let me know how you managed, because if i ever try this i'd need to shower afterwards :)

                for more on mike you can read the article here.

                  Saudi Benjamin Button??

                  January 9th, 2013

                  saudi-wives

                  i read this tragic story on mailonline about this 90-year-old saudi man who paid $17,000 as dowry for some irresponsible parents to wed their 15-year-old daughter! yes, 90 VS 15!!

                  this story reminded me of benjamin button.. imagine that when the girl was born the guy was 75!! they probably have learned the same things at the same time, like trying to stay clean, eat properly, speak clearly, walk carefully, count their teeth.. a bit like benjamin and daisy when they were kids..

                  the poor girl barricaded herself in a room and escaped the very night of her wedding and grandpa is sewing suing the parents to get his dowry back!

                  is this some kind of a trade? how can her parents accept such a deal? beats me...

                    They’re everywhere!

                    January 8th, 2013

                    road-sign

                    i read on arabtimes online about this restaurant in salmiya, caught serving pork meat on new year's eve!! though this is not the first time this happens in kuwait, wondered how can pork still enter kuwait despite the various control measures?! swine is supposed to be banned and inspectors should have caught this at border points.

                    i'm also curious to know the name of that restaurant and whether customers knew what they were served, was it like a new year's special, come one come all eat like pigs oink oink?

                    well if you're heading towards salmiya, be careful of pigs! you may not find them in restaurants, but i assure you there are plenty across the streets and inside the malls...

                      Never again!

                      January 7th, 2013

                      Travel-Plan

                      we're finally back! tired beaten and exhausted, but it's all our fault - usually we plan our arrival one or two days before schools & work so we can rest before we get back to the grind, this time we booked our tickets a bit late so we couldn't find seats for friday, we had to settle for saturday night, which made sunday a very very hectic day!

                      we landed around 9 pm, and by the time we made it through passport control, luggage pick-up & head home, it was already 11 pm - give it an hour to unpack a few things and it's midnight, you get to bed so tired you can't sleep and before you know it it's 1 am!

                      waking-up at 5:30 this morning was probably the hardest thing i faced in weeks... never again! i'll never return the night before schools start..

                        Meet Awesome Classic Burger Joint!

                        January 3rd, 2013

                        Clasic-Burger-Joint

                        i don't know how we ended up there, but i'm glad we did! we were wandering around uruguay street in down town beirut where we stopped by patrick's irish pub for a glass of wine - my friends bumped into an old friend running classic burger joint so we promised to drop by afterwards.

                        classic burger joint is a small and cool place in down town beirut, one of 7 other joints spread across the country in strategic locations - it's a special concept that focuses on burgers only and their essential sides, with small restaurants catering for 30 to 50 people max in order to maximize the consumer experience - the average check per person varies between 20 to 30$ and focuses on customer service while the place is decorated like the typical new york burger joints with catchup and mustard barrels stacked on the kitchen's front shelves.

                        the lovely black & white pictures are taken live in new york, the guys flew there and took some authentic burger joints shots to decorate their restaurants, and it gives it a unique touch.

                        we were advised to try the classic cheese burger and it was a great choice, i recommend you try it - the burger is well-flavored and juicy without being messy and that's what i like in a burger, this unique balance of juice that makes yummy without having to change your shirt after consumption! the fries could use some help, not sure if it were the weather as we sat outside and it was cold which made them turn cold very quickly, nevertheless and on the brighter side, the fries portion is good enough for two!

                        i recommend you visit classic burger joint the next time you visit beirut, you can check the down town location here.