wataniya airways' brand vision says: "always create an extraordinary experience that is our guest's choice"
but this time around, what was really extraordinary is the termination of the airline's 300 employees without even giving them a choice! the employees didn't get their march salaries and the situation is very ambiguous when it comes to their indemnities and notice period - though they heard unofficial information that nothing will be paid, the staff got the below email from inhuman resources:
"Dear Staff, As per the directions from the Board of Directors we regret to inform you that your employment with the company is terminated effective 7th April 2011. Please find attached the scan copy of your Notice of End of Employment Contract. This has been a very difficult time for us all, we would be glad to assist you for any further inquiries or clarification required. Our HR- Hot line No is 24379900 and Ext nos. 154 and 176 will be available from 9am to 4pm (Sunday to Thursday) starting 10th April 2011. In addition, we need your assistance in updating your present (personal) addresses and contact information. Please send an email to firstname.lastname@example.org with your Kuwait residential addresses & contact numbers."
what kind of monsters are these people and how can they tell their employees to contact the hot-line of the company should they have any questions? hello???? of course they have questions, here's a sample i heard from my friends at wataniya airways:
- how are we gonna pay our rents?
- how are we gonna feed our kids?
- how are we gonna pay school fees?
- how are we gonna make ends meet till june when school ends?
- do you have another job for us at the group level?
- oh and here's one more i heard, do you even have a heart?
well these people have thousands of questions and all what wataniya airways could offer them is a hot-line!! this simply reads we're giving you the boot and we don't even care to see you!! i have never ever seen such a horrible and inhuman treatment from a company especially from one that once claimed "it's a pleasure" - what an extraordinary treatment!
stay tuned, the wataniya airways saga continues - i'll keep you updated.